Dear Matt Hancock I do understand you are very busy preparing for the third wave. I bet you don’t realise that your NHS is officially buggered. Whilst the staff are exhausted mentally physically and deserve a break. and Cutting a long story short I have arrived at one of your big internationally renowned. hospitals.
You see I have been told to attend Anand E as a post operative incision seems to be infected. I arrived here an hour ago. The receptionist could hardly break away from chatting to her colleague to clerk me in. She told me to sit and wait. But there being no chairs I sat on a window ledge.
The security guard told me that’s not allowed. Told me to go outside. So here I am. Sitting on the filthy pavement with many others. Some smoking. Some crying. Some just staring into space. Quite a crowd building up.
I’ve not been able to speak to the Clinical Nurse Specialist. I did email her but an email bounced back. I forwarded it to the urology team. CNS emailed me saying could I NOT email everyone. only email her. Can’t win really can I? Stroppy stress. CNS. She must need a break.
I’ve been here two hours now. I don’t honestly think I can stay here much longer.
I need my pain meds. I need to lie down. I need a loo. I don’t think this is healthy.

Ah a nurse just came outside. He called my name. Told everyone to come inside if they hadn’t been triaged. But, I said to him. We’ve been told to come out. Now more people are,crying. I’m to sit inside. But there are no chairs. I’m sitting back on the window sill. Security can move me if they dare. Ah nurseshave yelled at security now. This is all a bit tense. Another lady is sobbing so loudly security has given her a box of tissues.
The triage nurse said my ‘lead’ as in ‘lead’ pencil had been removed. Then he corrected himself. Oh he said it’s your tin ‘lead’.
I just said yes. It was actually my tined leads. But who cares.
I’ll go home if nothing happens soon. I think I’m safer at home.

Hours later.

The system suddenly leapt into life. A nice doctor led me into the inner bays of Aand E looking for a cubicle she tried Resus and majors minors I stumbled along behind

She was nice organised bloods and stuff.

Then I was trolled along somewhere else.

Then some doctor turned up apparently he’d met me before ! Not sure I could recognise him. Anyhow he checked out my spine pronounced it was all do to the ‘dressings’. Told me I could go. I just couldn’t quite get it together to tell him the dressings came off in April. A hot red patch on your spine is obviously normal and 8!weeks after dressings must be dressings. What?. Yes ? No. Bollocks. Hours later after I asked and asked they found a discharge letter and off I went home. I’ll never ever go there again. I hope I never ever have anything to do with any of them ever again. I need to work out how to get this SNS sorted out. Somebody else surely knows. Please let me know if you think of someone. London is history.